Welcome Offer terms


Version 1 - 10 March 2022

  1. Curve promotes welcome offers to new users from time-to-time.

  2. Any marketing of the welcome offer, or the webpage which the marketing directs you to, will specify the value of the welcome reward and any necessary eligibility requirements. Please check these terms to understand the specific conditions that apply to the welcome offer communicated to you.

  3. To be eligible for any welcome offer, you must be a new user, who has not had an account with Curve in the past 12 months. 

  4. You will be disqualified from the welcome offer if Curve finds that you have created multiple accounts, or where there are reasonable grounds to believe there has been a breach of these promotional terms or the UK Terms of Service or EEA Terms of Service, depending on your country of residence. Employees of the Promoter or the Promoter’s affiliates, and their immediate families, associated agents, or anyone professionally connected with the promotion are not eligible for any welcome offer.

  5. Eligibility for a Curve account and the terms of use of Curve are set out in the UK Terms of Service and the EEA Terms of Service. Curve does not bear any liability for incomplete account creations or activations, including transaction declines, or if there are delays for any reason, including being unable to verify your account. 

  6. The welcome offer will be given to you in Curve Cash Points within 5 business days of the conditions of the offer being met. These will be credited to your Curve Cash card (visible in the Curve app). As explained in our UK Terms of Service (if you’re a UK resident) and our EEA Terms of Service (if you’re an EEA resident), Curve Cash Points have no monetary value and are converted to e-money only at the point they are spent with the Curve card. When Curve Cash Points are spent on the Curve card, 1 Curve Cash Point is equivalent to 1 pence (GBP) – so, 100 Points = £1. Curve Cash Points cannot be withdrawn as or redeemed for cash, cannot be transferred from the Curve Cash card, and expire after 6 months. The use of Curve Cash Points is subject to the UK Terms of Service and EEA Terms of Service, depending on your country of residence.

  7. This welcome offer is in addition to any other rewards or cashback programme offered to you by Curve. 

  8. You cannot earn a welcome reward on any of the following:

    • transactions or purchases of, or relating to, financial services, including but not limited to wire transfers, money orders, money transfers, insurance services, insurance sales, insurance underwriting, insurance premiums, cash disbursement, stored value funding, funding of cards and accounts, securities/shares (including through brokers and dealers), bonds, savings bonds;

    • transactions or purchases of, or relating to, lotteries, gambling or gambling like services, tax payments, and government services;

    • purchases made using your Curve Cash card balance; and

    • ATM withdrawals.

  9. This welcome offer is subject to Curve’s Fair Use Policy, which you can find here. Any violation of that Policy may result in us suspending your participation in this welcome offer and Curve Cash or suspending or closing your Curve account. You will not be credited Curve Cash Points that we reasonably believe were obtained in violation of our Fair Use Policy. We will also revoke any Curve Cash Points granted where we reasonably believe they were obtained by fraud or otherwise in violation of these terms.

  10. If you attempt to circumvent the terms of the welcome offer, including by creating multiple accounts, or reversing any transactions which qualified you for the offer, your participation in the welcome offer will be suspended and your Curve account may be suspended or closed.

  11. For the avoidance of any doubt, this welcome offer is only available to Curve card holders. Samsung Pay+ holders are not eligible.

  12. We reserve the right to suspend or withdraw any welcome offer at any time and to amend these terms on 14 days’ notice.

  13. We will not be liable for any loss or claim, whether direct or indirect, which arises from the welcome offer.

  14. These terms are governed by the laws of England and Wales if you are a resident of the United Kingdom or the laws of Lithuania if you are a resident of the EEA.

UK Promoter: Curve UK Limited (15-19 Bloomsbury Way, London, England, WC1A 2TH)

EEA Promoter: Curve Europe UAB (Jogailos g. 9, Vilnius, the Republic of Lithuania)


Curve UK Ltd, registered in England and Wales, #09523903

Copyright - 2021 © Curve UK Limited. 

The Curve Card, the Samsung Pay+ and the E-money related to these cards is issued in the UK by Curve UK Limited, authorised and regulated by the Financial Conduct Authority to issue electronic money (firm reference number 900926). Curve UK Limited is registered in England and Wales, United Kingdom (company reference number: 09523903) and located at 15-19 Bloomsbury Way, Holborn, London, United Kingdom, WC1A 2TH. 

Curve Flex is provided in the UK by Curve Credit Limited. Curve UK Limited is an introducer appointed representative of Curve Credit Limited, which is authorised and regulated by the Financial Conduct Authority (firm reference number 925447). Curve Credit Limited is registered in England and Wales, United Kingdom (company reference number: 12464458) and located at 15-19 Bloomsbury Way, Holborn, London, United Kingdom, WC1A 2TH.

The Curve Card and the e-money related to cards issued in the EEA is issued by Curve Europe UAB, authorised in Lithuania by the Bank of Lithuania (electronic money institution license No. 73 issued on 22 of October, 2020). The Curve Card and Samsung Pay+ are issued pursuant to license by Mastercard International Inc. Mastercard® is a registered trademark of Mastercard International Incorporated. Curve Europe UAB is registered in Lithuania (company reference number: 305626541) and located at Jogailos g. 9, LT-01116 Vilnius.

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