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Curve Pay Welcome Offer Terms

Version 1 - Published 19 March 2025

  1. From time to time we may run a promotion offering a welcome reward (the “Welcome Reward” to new users (the “Welcome Offer”) on the terms set out below (the “Terms”). To be eligible for any Welcome Offer, you must be a new user, who has not had an account with Curve in the past 12 months, and received an invitation to participate in the Welcome Offer (the “Welcome Offer Invite”). 

  1. The Welcome Offer Invite will specify:

    1. the period for which the Welcome Offer is open ( the “Offer Period”) and any country of residence requirements (for example, a promotion may only be open to residents of the United Kingdom or France);

    2. any limits on redemption of the Welcome Offer (for example, a promotion may be limited to the first 500 signups); and

    3. the value of the Welcome Reward (for example 1,000 Curve Cash Points).

  1. To be eligible for the Welcome Reward you must complete the steps outlined in the Welcome Offer Invite.

The Welcome Reward     

  1. The maximum Welcome Reward you can earn under the Welcome Offer during the Offer Period will be stated in the Welcome Offer Invite.

  1. The Welcome Reward will be given to you in Curve Cash Points which will be added to your Curve Cash Card (you can see this in the Curve app). Our Curve Rewards and Curve Cash scheme terms apply (see here). If you are a UK resident, please note that FSCS protection does not apply to the funds held on your Curve Cash Card. To learn more about how Curve protects your funds and how we minimise your risk, go here. More information can be found on the FCA website itself, here. 

  1. Curve Cash Points have no monetary value and are converted to e-money only at the point you spend them with your Curve card. Curve Cash Points cannot be withdrawn as, or redeemed for, cash, cannot be transferred from your Curve Cash card, and expire after 6 months. Your use of Curve Cash Points is subject to our UK Terms of Service (if you are a UK resident) (or Curve’s Samsung Pay+ Terms, if you’re a Samsung Pay+ user) or to our EEA Terms of Service (if you are a resident of the EEA).

  1. Fair use: The Welcome Offer is subject to our UK Fair Use Policy (if you are a UK resident) or to our EEA Fair Use Policy (if you are a resident of the EEA). Any violation of our Fair Use Policy may result in us suspending your participation in the Welcome Offer and Curve Cash Points or suspending or closing your Curve account. You will not be credited Curve Cash Points that we reasonably believe were obtained in violation of our Fair Use Policy. We will also revoke any Curve Cash Points granted where we reasonably believe they were obtained by fraud or otherwise in violation of these Terms. Curve reserves the right to revoke any Curve Cash Points granted in excess of the maximum limit as set out in our Fair Use Policy.

  2. Disqualification or suspension: 

    1. Any person persistently trying to circumvent these Terms will be immediately disqualified. Any person who creates or attempts to create duplicate Curve accounts to obtain entries into the Welcome Offer will be ineligible.

    2. Curve reserves the right to disqualify customers where there are reasonable grounds to believe they are acting fraudulently or where there has been a breach of these Terms.

    3. Curve also reserves the right to reverse any Welcome Reward credited to your Curve account if we become aware that you have breached these Terms or the terms that apply to your Curve account. We will consider the reversal of any Welcome Reward to have been done with your consent and the payment to have been authorised by you.

  1. Other promotions: Curve may determine in its sole discretion that the Welcome Offer cannot be used in conjunction with any other discount or offer by Curve.

  1. Suspending or amending the Welcome Offer and/or Terms: 

    1. Curve retains the right to amend, suspend or end these Terms and/or the Welcome Offer without any prior notice (including if, in our reasonable opinion, the Welcome Offer is being abused or may negatively affect Curve’s goodwill or reputation or due to unforeseen circumstances which may make it impossible for us to continue running the Welcome Offer). 

    2. Curve will not be liable for any loss, whether directly or indirectly suffered where we are unable to continue running the Welcome Offer as planned. 

  1. Acceptance of Terms: By signing up for the Welcome Offer, you will be deemed to have accepted the Terms. 

  1. Use of Personal Data: Personal data provided will be used for the purposes of administering the Welcome Offer and your Curve account. Please see Curve’s Privacy Policy here.

  1. Law and Jurisdiction: The Welcome Offer and these Terms are governed by the laws of England and and Wales and any legal proceedings in relation to them will be held in the courts of England and Wales if you are a United Kingdom resident and by Lithuanian law and Lithuanian courts if you are a Lithuanian resident. If you are resident in another EEA country, nothing in these Terms prevents you from taking legal action in the country in which you reside. 

UK Promoter: Curve UK Limited, registered in the UK with company number 09523903, based at 1-10 Praed Mews, London, W2 1QY. The Curve Card and the e-money related to these cards is issued in the UK by Curve UK Limited, authorised and regulated by the Financial Conduct Authority to issue electronic money (firm reference number 900926).

EEA Promoter: Curve Europe UAB, with company number 305626541 and based at Jogailos g. 9, Vilnius, the Republic of Lithuania. Curve Europe UAB is authorised and regulated by the Bank of Lithuania (license No. 73 issued on 22 October 2020) under the Republic of Lithuania Law on Electronic Money and Electronic Money Institutions.